After leaving secondary school I worked in my uncles fish and chip shop. I have been working there for two years now. In that time I picked up a lot of practical skills, for example of how to operate the till and also stocktaking of foods and also liasing with fish and meat suppliers.

The main part of the job I liked was to getting to know the regular customers, as they shared quite a lot of their personal experiences with me and also their day-to-day problems.
Before I could liase confidently with customers, I was put on frying the chips and fish for customers but once I saw my uncle, on how he interacted with customers, I noticed that the key to becoming a successful business was to make customers feel welcome through providing a quality service.

This involved starting a up conversation, asking them if there was anything else they would like beside their main order and also when they came the second time round, just ask how they been or doing. This basically means, just trying to make small talk.

The other day-to-day duties that I carried out were, washing the dishes, moping and cleaning the floors and tables. I also emptied the rubbish bins on a daily bases. Through the experience I have gained from my uncles shop I can confidently say that I will be the ideally candidate for the role of waiter as I can make small talk easily with customers, I am good at remembering faces of regular customers and I am able take down orders quickly and accurately.